Terms & Conditions

How Our Website Works

Website Terms & Conditions

Effective Date: July 30, 2026

Welcome to the Achieve Wellness & Recovery website (“Website”). By accessing or using this Website, submitting information through our online forms, communicating with Achieve Wellness & Recovery by phone, text message, email, or other electronic means, you agree to these Terms & Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of this Website.

Throughout these Terms, “Achieve Wellness & Recovery,” “we,” “our,” and “us” refer to Achieve Wellness & Recovery, its affiliated providers, employees, contractors, and authorized representatives.

Website Use

The information provided on this Website is intended for informational and educational purposes only. Nothing contained on this Website constitutes medical advice, addiction treatment recommendations, psychiatric advice, or establishes a provider-patient relationship. Clinical recommendations are only made following an assessment by a qualified healthcare professional.

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the security, operation, or availability of the Website or infringe upon the rights of others.

No Medical Emergency Services

This Website is not intended for emergency communications.

If you or someone you know is experiencing a medical emergency, mental health crisis, overdose, or any life-threatening situation, call 911 immediately or go to the nearest emergency department.

Messages submitted through our Website, contact forms, email, chat, or text messaging are not monitored continuously and should never be used for emergency communications.

Eligibility

By using this Website, you represent that you are at least 18 years of age or are using the Website with the consent and supervision of a parent or legal guardian.

Intellectual Property

All Website content, including text, graphics, photographs, videos, logos, icons, downloadable materials, software, and design elements, is the property of Achieve Wellness & Recovery or its licensors and is protected under applicable intellectual property laws.

No material from this Website may be reproduced, distributed, transmitted, displayed, or used without prior written permission except as permitted by applicable law.

User Submissions

Information submitted through our Website, including admissions inquiries, insurance verification forms, employment applications, contact forms, or chat services, may be used by Achieve Wellness & Recovery to:

  • Respond to your inquiries

  • Verify insurance benefits

  • Schedule appointments

  • Coordinate admissions

  • Provide treatment-related services

  • Communicate regarding your care

  • Improve customer service

  • Maintain required records

  • Comply with applicable legal and regulatory obligations

You represent that all information you provide is accurate and complete to the best of your knowledge.

SMS Text Messaging Terms

Consent to Receive Text Messages

By voluntarily providing your mobile telephone number through any online form, appointment request, insurance verification form, admissions inquiry, or other communication with Achieve Wellness & Recovery, you expressly consent to receive text messages from Achieve Wellness & Recovery using automated technology or other messaging systems where permitted by law.

Your consent authorizes Achieve Wellness & Recovery to communicate with you regarding customer service, admissions, appointment scheduling, insurance verification, treatment coordination, billing, account updates, reminders, follow-up communications, wellness check-ins, requested information, and other communications related to services you have requested or received.

Depending upon your interactions with Achieve Wellness & Recovery, you may receive up to 30 text messages per month related to customer communication, admissions, scheduling, treatment coordination, and ongoing client care.

Submitting your mobile phone number through any web form constitutes your authorization for Achieve Wellness & Recovery to contact you using the communication methods you have selected.

Types of Messages

Messages may include:

  • Appointment reminders

  • Appointment confirmations

  • Admissions updates

  • Insurance verification updates

  • Treatment scheduling

  • Care coordination

  • Follow-up communications

  • Client support

  • Billing notifications

  • Customer service communications

  • Requested treatment information

  • Educational or promotional communications where permitted by law and where appropriate consent has been obtained

Message Frequency

Message frequency varies depending on your relationship with Achieve Wellness & Recovery, your treatment needs, and customer service interactions. You may receive up to 30 messages per month.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan.

Opt-Out

You may opt out of receiving SMS communications at any time by replying:

STOP

You will receive one confirmation message confirming your opt-out request. No further SMS messages will be sent unless you provide new consent or as otherwise permitted by applicable law.

Help

For assistance, reply:

HELP

or contact Achieve Wellness & Recovery during normal business hours.

No Guarantee of Delivery

Text message delivery depends upon your wireless carrier and network availability. Achieve Wellness & Recovery cannot guarantee successful or timely delivery of SMS communications.

Privacy

Your use of this Website is also governed by our Privacy Policy.

Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable New Jersey privacy laws, and other relevant federal and state regulations.

Third-Party Websites

This Website may contain links to third-party websites for informational purposes. Achieve Wellness & Recovery is not responsible for the content, policies, or practices of any third-party website.

Access to third-party websites is at your own risk.

Disclaimer of Warranties

This Website is provided on an “as is” and “as available” basis.

Achieve Wellness & Recovery makes no warranties regarding:

  • Continuous Website availability

  • Accuracy or completeness of Website content

  • Freedom from technical errors

  • Freedom from viruses or malicious software

  • Uninterrupted access

To the fullest extent permitted by law, all express and implied warranties are disclaimed.

Limitation of Liability

To the fullest extent permitted by law, Achieve Wellness & Recovery shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of the Website

  • Inability to access the Website

  • Reliance upon Website information

  • Technical interruptions

  • Unauthorized access

  • Third-party actions or services

Indemnification

You agree to indemnify and hold harmless Achieve Wellness & Recovery, its officers, directors, providers, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, or expenses arising out of your violation of these Terms or misuse of the Website.

Modifications

Achieve Wellness & Recovery reserves the right to modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by the laws of the State of New Jersey without regard to conflict of law principles.

Any legal action arising from these Terms or your use of this Website shall be brought in a court of competent jurisdiction located within the State of New Jersey.

Contact Information

If you have questions regarding these Terms & Conditions or communications from Achieve Wellness & Recovery, please contact us using the contact information provided on our Website.